Refund policy

We have a 30-day return policy, which means you have 30 days from the date you receive your item to request a return for damaged, defective, or misprinted items.

Because our items are custom-printed on demand, we do not accept returns or exchanges for buyer's remorse, incorrect sizes, or color discrepancies. Please check our sizing charts carefully before placing your order.

Damages and Issues

Please inspect your order upon reception and contact us immediately at support@staticbunny.com if the item is defective, damaged, or if you have received the wrong item, so that we can evaluate the issue and make it right.

To be eligible for a return on damaged or incorrect items, you’ll also need the receipt or proof of purchase.

Exchanges

The fastest way to ensure you get what you want is to contact us regarding a replacement for a damaged or misprinted item. Once approved, we will work with our fulfillment partner to send a replacement free of charge. You typically do not need to mail the damaged item back to us unless specifically requested.

Refunds

We will notify you once we’ve inspected your issue (via photo evidence of the defect) and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

You can always contact us for any return questions at support@staticbunny.com